Privacy Policy

Privacy Policy

Introduction

Welcome to http://tesla-collision-repair-specialists.dentrepair-talk.com (hereafter referred to as “Tesla Collision Repair Specialists,” “we,” “us,” or “our”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is protected at all times. This Privacy Policy outlines the ways in which we collect, utilize, and safeguard your personal information in accordance with various international data protection regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCUT Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all aspects of our online presence, including but not limited to, our website, mobile applications, online services, and any other digital products or platforms we own or operate. However, please be advised that this policy does not extend to third-party websites, apps, or services accessed through links on our platform. These external entities have their own privacy policies, and we encourage you to review them before providing your personal information.

Processing Activities

This Privacy Policy governs the collection and processing of personal data when:

  1. You use our applications or services as an authorized user.
  2. You visit our websites that link to this Privacy Policy.
  3. You communicate with us via email, phone calls, text messages (SMS), or any other channel.

Personal Data Collection

We collect diverse categories of personal data, including:

  • Account Information: Details related to your user account, such as username, password, and registration data.
  • Payment Information: Credit card numbers, billing addresses, and payment history.
  • Financial Information: Banking details and transaction records for processing payments and financial services.
  • Purchase Information: Product/service purchases, order history, and associated details.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP address, device ID, or advertising IDs.
  • Location Data: Geographic tracking data provided by your browser or device settings.
  • Feedback: Your responses to surveys, reviews, and feedback forms.
  • Social Media Information: User profiles and content shared on social media platforms when you interact with us through them.
  • Product Information: Details about the products or services you show interest in or purchase from us.

We obtain this data through direct user input, automated tracking technologies, and information provided by third parties.

Cookies

We employ cookies to enhance your experience on our website and for analytics purposes:

  • Strictly Necessary Cookies: Ensure the basic functions of our website, such as login and account management.
  • Preference Cookies: Remember user preferences, language settings, and display options.
  • Analytics Cookies: Collect information about your use of our site to improve content delivery and performance.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary or permitted by law. The specific retention periods vary based on the type of data and the purpose for which it was collected. Once the purpose is fulfilled, we securely delete or anonymize your personal data in accordance with our data retention policies.

Security Measures

We implement robust security measures to protect your personal data:

  • Employing encryption protocols for secure communication.
  • Engaging reputable third-party processing partners who adhere to strict privacy and security standards.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

Our services are not intended for children under 18 years old, and we do not knowingly collect personal data from such individuals. If you believe a child has provided us with their information, please contact us, and we will take the necessary steps to delete it.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in specific circumstances.
  • Restriction: Limit our processing of your data under certain conditions.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from discriminatory practices based on your exercise of data protection rights.

To exercise these rights or seek further information about our data handling practices, please contact our Data Privacy Team at [email protected].

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Information

For inquiries, unsubscribe requests, or data-related questions, please contact us via:

  • Email: [email protected]
  • Postal Mail: Tesla Collision Repair Specialists, Privacy Team, [Address], [City, State, ZIP Code]